The Westin Paris - París

I stayed in a room which was very expensive considering the following things. 1) I could hear any noise in the room next door. Every time anybody talked I could hear then as if I was in the same room with them. Thankfully the room next door was only occupied the first night I stayed there. 2) The shower ceiling paint was chipped. Management did have letters in the rooms apologizing for the inconvenience when I arrived. 3) The room was very very tiny for being so expensive.

Great Hotel . Excellant location & very helpful concierge .

We stayed at the Westin for my 40th birthday in March. We chose it because we have stayed at many Starwoods hotels and have found them to be a great value. We enjoyed our stay overall. Great location. We walked everywhere. It was great to have the gardens and the Louvre so close by. A couple of pet peeves would be the charge for internet service. We had to sign up for a $30 service plan and our credit card number was stolen when we entered it to use the computer. Our account was immediately shutdown. The hotel staff was as helpful as they could be, but the internet service provider is not owned by the hotel. An outside vendor runs the pay per use system. Better to bring a lap top and find a cafe with wifi -they are everywhere. Also, our room booked through hotels.com was extremely small and dark facing an inner "courtyard". Really it felt like we were facing a brick wall. We upgraded rooms for a substantial charge and ended up with an incredible view of the Eiffel Tower. The room itself was a bit shabby but the view made up for it. We enjoyed the breakfast that was included and the cocktail lounge was a lovely place to unwind after a long day of walking and sight seeing. A nice hotel, but it could be spruced up a bit. Its a good place to stay for business and for a vacation. The location is terrific and overall the experience was very good.

A bit expensive but excellent location and very confortable

My entire closet floor was soaking wet. I saw a rat in the downstairs bar. The restaurant downstairs was less than eager to have you eat there. They repeatedly refer people to the bar instead. There is a lovely courtyard with tables and chairs, but they keep the doors locked at night so it is not accessible. I ordered room service every morning I was there. It was, of course, expensive, but one day they added on costs and it was difficult for me to have the excess charges removed.

I have stayed at other 5 star hotels in Paris before, this was the best.

Very courteous check in staff, stayed in a quiet room with nice amenities. This hotel is a converted monastery and is very grandiose, as is typical for the hotels in this part of Paris. I would recommend for location and service and luxuries.

I spent six days in Paris at the Westin. I was really impressed. Beautiful building, attentive service, overall a great experience.

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I booked a deluxe room which was described on your website as having a city or courtyard view and soundproofing. When we arrived, we were given a room looking out at a building. When we asked to change, the manager gave us a room overlooking the street, however, their was major construction taking place right in front of the window. The room also had a connecting door with loud children on the other side of the wall, so it certainly wasn't soundproof, and it was on a smoking floor, even though I requested non smoking. The next morning, I asked to change rooms again, and we were given a room on a non-smoking floor, that was quieter, however, it still looked out on construction. The manager also claimed that there were deluxe rooms with and without views, however your website only listed a deluxe room with and without a breakfast. Other than the problem with the view, the hotel is in a great location and staff were polite and spoke fluent English.

great location

loved the location as it was close to key tourist attractions the hotel had what we expected for the price. the deluxe room was worth the extra bit for size the price of breakfast was a bit high but it is worth the walk to venture further away from the hotel for cafes. the mini bar had a very travel friendly adaptor/converter for purchase and it was reasonably priced

If you are an American and fearful of anything French then stop and book the Westin. The staff could not have been friendlier and everyone gladly spoke English rather than being forced to like other hotels. I can not say enough about how welcoming and accomodating everyone was and friendly as you would find anywhere. My wife and I and our Chihuahua (yes they allow pets EVERYWHERE) spent six days there and we wish we could have stayed another six. Definately get the breakfast plan when you book it is MUCh cheaper this way. Rooms were good size and the location cat be beat. Go out the door and turn right go to the Arch turn left go to the Louvre make another left go to the opera and make two rights and the Eifel tower is just across the river. What a great hotel, I travel to Paris now every week and I make sure I am there when available.

We expected a first rate experience, 4-5 star quality. What we got was a good 3 star experience. We learned, after not receiving it, that turndown service is only provided upon request, which they do not inform you of at check-in. We were there 5 days/4 nights. Only one bar of soap was provided and was NEVER replaced! There should have been at least two to begin with - one by the sink & one in the shower. We made a 10 minute phone call to the US and were charged over $94.90 for it! We were told we should have expected this because there is a book next to the phone explaining it. There was no book next to the phone. I tried to resolve this the night before departure but the Supervisor was "too busy" to speak with me. I spent nearly 30 minutes trying to resolve it before I gave up at midnight. The next morning a supervisor did finally reduce the charge.We paid for a superior room, which was nice but not what we expected for a hotel of this expected quality. On the plus side, the breakfast is superb (make sure you buy it as a package because the cost is 34 euros per person otherwise!). And the location is unbeatable.

This hotel met our expectations based on past trips to Europe. While the room was small based on American standards, it was good for Europe. Further, the bathroom was bigger than many other hotels in Europe. Also, the breakfast buffet was outstanding.

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This is a perfect hotel and reasonably priced. It is in an excellent location to walk to the Louvre and the great shopping areas. I will stay here next time I go to Paris for sure.

Beautiful hotel, extremely helpful concierges, elegant to the smallest detail. Wonderfully located.

The hotel needs a bit of a overhall. However if you need to be in the right bank the area is perfect. They also treat repeat customers very different then new comers. I had to wait 2.5 hours for my room to be ready while my colleage had a room immeditaly.

Malingen i taket på badet flasset. Rommet luktet surt etter mange års røyking. Typisk overklassehotell.

Bei Ankunft fiel zunaechst der Bellboy auf der sich angesichts eines haltenden Autos auf und davon machte Hilfe beim Entladen war also schon einmal nicht Ich hatte ein DeLuxe Raucherzimmer im ersten OG etwas verwinkelt sauber aber fuer den an der Tuer befindlichen Zimmerpreis viel zu klein und auch fuer den Preis den ich bezahlt habe Entree und Wintergarten sind nobel Die Preise für Minibar zB Wasser Cola acht bzw neun Euro sehr hoch dafuer fehlten Glaeser Aschenbecher Waage etc Im Restaurant zu essen ist ein Erlebnis denn der Preis steht in keinem Verhaeltnis zur Qualitaet und selbst bei nur kleinem Hunger reicht es einfach nicht. Um zehn Uhr fruehstuecken am Sonntag Na klar in der Bar Man erhaelt zwar nicht was man bestellt und vierundachtzig Euro für zwei Personen je zwei Kaffee und je zwei Croissants und einen Obstsalat der nur teilweise frisch war empfinde ich gelinde ausgedrueckt als Unverschaemtheit The Westin garantiert nicht mehr Bessere Alternativen befinden sich bei zT guenstigeren Preisen am Place Vendome und der Rue Rivoli Vier Sterne sind reine Phantasie Jedenfalls wurden die nicht vom Office dTourisme vergeben weder fuer das Jahr zweitausendacht noch für zweitausendneun

Situation de l'hôtel exceptionnelle , un week end très agréable

Hotellet lever helt op til sine stjerner. Personalet gav en meget flot service, og behandlede os meget elskværdigt og professionelt.