Bauer Hotel - Venecia

I really enjoyed staying the hotel as the staff were very nice and friendly. The only downside is that there was no iron or tea making facilities in the room

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Lovely hotel, great location, excellent views of from terrace, helpful, courteous staff...would definitely consider The Bauer if we were to visit Venice again

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we booked a superior room. it was possibly the worst hotel room I ever stayed in. there was no natural light as it looked onto a tiny inner area. Not impressed

After reading all of the reviews on Hotels.com and in travel magazines, we had very high expectations of the Bauer. While the location was excellent, we found the service a bit lacking and the room appointments not what one would expect at a "five-star" hotel. Check-in was easy and fast and our room ready prior to official check-in time. The room was very dark and quiet, which enabled good sleep at night. We found the concierge staff to be adequate; almost having to pull information from them. There was NO tourist information in the room either. Each time we came and went from the hotel, we expected an acknowledgement from the front desk staff, not necessarily by name, but at least a "bon giorno" would have been nice. No doorman, either, so we found it a bit of an impersonal experience. There was no gift shop for amenities of any kind, no ice/vending machines either. The room had no clock, no iron or ironing board. Turndown service happened every evening, but no mint or chocolate. We've received this at lesser hotels. The bathroom had no washcloths, no soap dishes either by the sink or the tub, no make-up mirror. The robes were nice, however. While the location was convenient, we're sure there are other hotels nearby that would cost less and provide at least as much. Besides, saving money on the hotel leaves you with more to spend on coffee, gelato, pasta...and you'll need it!

From the first greetings when you arrive till the last smile when you leave

The service was great and the hotel was very clean and provided great service. I felt the hotel was overpriced. They had a good buffet breakfast, and the view of the canal was very good. I think the rates were too high for what the size of your room was and what it offered.

Fantastic service, and easily accessible. Great place to stay if you have the money!!

We stayed in the new addition to the hotel which, while not having the views of the original, is newly renovated and beautifully maintained

My wife and I had the extreme pleasure of touring Italy in mid-May 2008. Before arriving in Venice, we stayed in Florence at the Westin Excelsior, a true 5-star hotel. The Bauer Hotel in Venice is the exact opposite of the Westin. From the moment we checked in to this gaudy, cheesy, 1970's style hotel we were shockingly disappointed. The staff were snotty and rude and acted as if they couldn't believe the questions I were asking. The water taxi drivers were nice enough to help us with our bags, which is more than I can say for the staff of the Bauer. It's almost as if nobody working in the hotel had been trained in the hospitality industry at all. Our room was small and dank and overlooked a noisy alley. A nasty used green wash rag was left in our shower (and there it remained for the duration of our stay). The room smelled as if it has been doused in some sort of deodorizer and made me nauseous. Yes, it is located right next to San Marco Square, but so what. Everything is an easy walk in Venice so location is not a huge factor. I tried to cancel or change my reservation when I arrived with no luck. The hotel refused to let me cancel without an early-cancellation fee and informed me that if I wanted to upgrade, it would cost me an extra $5,000 euro PER NIGHT! I'm not sure if the hotel clerk was actually serious or just intentionally being a jackass (I suspect the latter). In any case, I was not going to give the Bauer the satisfaction of any additional money, so my wife and I suffered in their nasty, hole of a hotel for 3 nights. The bottom line about Venice, is that there are many small, boutique hotels (mostly 3-stars), that would provide a very nice stay. I would recommend finding a smaller, highly-rated 3-star property if you are looking to Venice. Don't be fooled by the "5-stars" on this dump of a property and avoid the Bauer hotel at any and all costs.

Outstanding location. We loved everything about this hotel. The staff was very professional. All spoke English. I would highly recommend this hotel.

hotel was way overpriced, the service was marginal, bar was overrated. The only positive was location, but you can find other places near by that are much better.

We were really pleased with our choice of Bauer for our stay in Venice! What a fantastic location, friendly and helpful staff, wonderful views from terrace, lovely breakfast, very comfortable room. We would certainly be back.

Fantastic location next to San Marco Square. Hotel staff and service very good.

My wife and I have just returned from four nights at the Bauer. We booked for a Deluxe Room and were discretly upgraded to a Junior Suite without realising !! What is good about The Bauer: superb location and position on the Grand Canal; huge palatial lobby areas; an army of professional and attentive staff; very high quality spacious accommodation. What is bad about the Bauer: nothing !! I price-researched all the 5 Star Hotels in Venice before booking and my feeling is that you will get the best $$$$$ value here if you are doing Venice in style and can afford to go 5 Star. Page down past a couple of frankly ridiculous recent negative reviews and you will see other savvy British travellers raving about the Bauer like we are !!!

This was a great hotel, staff very helpful, beautiful rooms (we got upgraded), location couldn't have been better - able to walk to all the venice "must sees". Highly recommend

We upgraded out room to a suite for a bit more money; well worth it. The concierge here is wonderful; breakfast is excellent; location is GREAT!

I've stayed at the Bauer several times in Venice and just love it. Ideal location, outstanding terrace for meals/cocktails overlooking the Gran Canal and beautiful, comfortable rooms.

Great location, very quiet room for such a central spot, beautiful views, comfortable bed, traditional elegance without being stuffy. The concierge's recommendations were a bit touristy, but our Time Out guide book made up for that.

Our room in the new part of the hotel was wonderful we heard from other people staying there that had their room in the older part of the hotel and they were not so happy. We would stay here again! And their restaurant was wonderful.

Great location, Great staff, Great food. Everyone spoke english and was very very friendly. Great value for 5 star Hotel in Venice. To all Americans, don't expect Venice to be inexpensive, bring your wallets!!!!!!!!!!!!You only live once.

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great location is all this hotel really offers, attractive lobby, below average room with dirty carpet, not a value especially for the price.

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First class all the way. One block from St. Marks Square, in the midst of all the high end shops. Fabulous breakfast, great staff, but small rooms and we never got any conditioner with our shampoo!!

Ett underbart hotell som jag verkligen kan rekommendera.

Très bon hotel idéalement placé au service parfait et aux prestations excellentes.

J'aime : Hôtel remarquable avec un très bon personnel. Les photos sur leur site Internet refletent la réalité. J'aime pas : La moquette de la chambre était vieille / à changer pour moi et les fenêtres de la chambre donnaient sur une ruelle.

excelente adresse, tres bon 5*, sans à dire

Wunderbare Lage,Frühstück auf der Terasse ein Erlebnis. Größe und Ausstattung des Zimmers und Badezimmers insbesondere für Venedig hervorragend.Sehr freundlicher Service.

tres belle hotel a venise avec une magnifique vue sur le grand canal

Das Hotel Bauer hat ein Nebenhaus: Casa nova. Bei der Hotelbuchung sollte unbedingt darauf aufmerksam gemacht werden, sosnst ist man enttäuscht, dass man nicht im Haupthotel untergebracht wird.

Düsteres "deluxe"-Zimmer ohne Ausblick, morgens ab 6:30 Uhr geweckt durch Krach durch Anlieferung der benachbarten Wäscherei, schlechtes Frühstück, unfreundlicher Service, keine moderne Internet anbindung

Excellente situation, très grandes qualités de services. Personnel très présent et disponible. Très calme et excellemment situé à deux pas de la place St Marc et des commerces de plus l'hoôel jouxte la fabuleuse église St Moïse. L'hôtel est magnifique aussi bien dedans que dehors.

Direkt hinterm Markusplatz Zimmer mit Blick auf die engen Gassen von Venedig ;-)

Highly recommended Hotel in Venice. Worth for it`s price. 2 minutes to go for St. Marcus Place, directly located on Canale Grande. Great view from restaurants terrace, where they serve a beautiful breakfast, lunch and dinner. The hotel bar is a bit expensive. Normal price for breakfast p.P. is 51 €, but if you book with hotels.com the breakfast is included.

Dem Hotel kann man nichts vorwerfen Die Zimmer sind sauber klein aber komfortabel genug, die Terrasse zum CG sehr gut der Taubendreck weniger Okay Venedig eben Die Preisgestaltung ist atemberaubend und steht in keiner Relation zu den Zimmern beispielsweise. Aber Venedig eben Sorry aber Formular gestattet mir keine Satzzeichen