Renaissance Brussels Hotel - Bruselas

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For the price we paid for off season/off parliament travel, it was great. It was about a 30min walk to the center of town from there, but the walk sends you right through a nice park and the king's palace. Only draw back was that the hotel's pool area was under construction so all of those amenities weren't available.

On arrival, the hotel foyer was cordoned off due to repair works. This did not provide me with a relaxing welcome. At first sight of the room it looked fairly clean. However; my son went to bed and discovered what I can only describe as human vomit type stains on the duvet cover and the bed sheet below looked as if it had been slept in previously as it was full of human hairs. This was disgusting. The hotel did then send somebody to change it. The next morning, my son looked under the bed and discovered a tennis ball sized ball of fluff, a 'Hula Hoop' crisp snack and a piece of fruit. (an orange!) I had to tidy under the bed for the hotel. This is disgraceful. I then used the leisure facilities. What a joke! The builders were chipping away with hammers and elecrical equipment on entry to the pool. This was quite dangerous as I had no footwear on and ended up with feet full of dust and chippings of tile on my feet. I was also concerned about me having a wet body and the fact that there were power tool left plugged in on the floor where I was walking. All in all, this hotel stay was poor and spoilt my visit to Belgium

The hotel itself was very aesthetically appealing, comfortable and maybe even luxurious. The pool however was smaller than it appeared in the photos and was a bit of a building site while we were there as they appeared to be doing maintenance. I requested a king bed but got allocated a queen bed. On the morning of departure, a bill was slipped under our door which was completely wrong. They charged us different rates and even whacked on a breakfast bill of 50€, even though we had never eaten anything in the hotel. All in all, poor unfriendly service and staff but a nice hotel room and hotel location.

hotel service was poor: couldn't open my door without banging it. Asked for help, promise but no show. My reading lamp bulb was dead, same. Worst: sex hotels on opposite with strange, worrisome appearances.

Very convenient to European Parliament, but a bit of a hike to downtown -- great for walkers but non-walkers would have to figure out the frequent buses. One block to major bus pickup area and restaurants. Had powdered coffee in room -- would rather have been able to brew it. Cost $4 Euros for mediocre cuppa at the bar. Expensive Internet, but not unusual in Europe. Overall, excellent and would choose this hotel again next time.

I stayed in a clean, light and spacious room with a bed so incredibly comfortable, it's a wonder I saw any of Brussels at all! The service was friendly and efficient and the hotel itself is is an ideal location; but a stone throw from the center but also close enough to some delights which are just a little further out.

A steal when the European Parliament is not in session. Nice safe neighborhood, convenient to the rail lines. Breakfast is expensive but stellar.

I was pleasantly surprised with the hotel, as it fully merited its 5 star rating - comfort, little extras, cleanliness, and friendly staff. It is convenient for the European Parliament and easy to get to. Dinner in the restaurant was excellent if the surroundings were a little on the stark side, and breakfast bar arrangements are rather awkward.

The hotel is located near the European Parliament and you can catch a bus into the centre of town. The hotel was very efficient and clean and our room was very comfortable. I would recommend this hotel to anyone wishing to visit Brussels.

Room was good for the price and good location.

This is an good hotel, especially if you are there for business with the EU parliament due to its location. However, I was traveling as a tourist. The hotel is distant from the mainstay of Brussels tourist attractions. If you are public transportation savvy, this issue is mitigated. The rooms are larger than the typical European hotel. However, the Deluxe Room is not well suited for 3 travelers. The rollaway bed takes up all the free space. If you are traveling with more than two persons, either split up into two rooms or upgrade to the suite. Breakfast is overpriced. Save your money and go to the nearby plaza to have breakfast at one of the many restaurants there. While the bar is also overpriced (what hotel bar isn't?), the bar-tenders make great drinks and know several drinks from around the world. If they don't know it, they are more than willing to make it for you. As a former Asst General Manager at a California resort, I was impressed with the level of service given at the hotel. Reception/front desk staff were always helpful and the Concierge was always on point. Many of the employees are student interns from Les Roches (Swiss hospitality school) which adds a truly international feel to the hotel. Overall a good experience and will return while on business.

We (two adults and one ten year old) stayed at the Renaissance for a weekend in February, and found it fantastic. Although it is at the heart of the EU district which is quiet at the weekend, it is ten minutes walk from town or the train station. The staff are lovely people, the pool is very nice and the place is spotless. Our room was huge with separate sleeping areas, and a dressing room. Like a suite really. The bar staff were nice and the prices were just a shade over the regular street price for a glass of wine. However, the breakfast is very expensive and I would recommend eating elsewhere.

The staff at the hotel were very pleasant. Room was comfortable but no robe or slippers which I would expect at a 5 star. I would recommend this hotel to business travellers visiting Commission or Parliament offices.

First class hotel in great location of Brussels. Hotel has excellent facilities, including a good size leisure centre. Breakfasts are a little on the expensive side, but lots of close by bistros and coffee shops. I really enjoyed my stay at the hotel. Also worth noting that all city sightseeing buses call close to hotel at Luxembourg Square.

The hotels.com price for this hotel was great--much lower than I would've expected for a 5 star hotel! It was a beautiful room in a beautiful hotel. And the bed was very, very comfortable. The hotel was very close to the European portion of the city; if someone were on business in that part of the city, the hotel would be great. The hotel was a bit further from some of the tourist areas of Brussels, but the hop on/hop off buses were not far away.

Hotel is tired and dated. Leisure complex is okay, but room was poor. Air con not working in room, overall not the quality you woudl expect. Reasonably priced though.

Great hotel with everything you need for a relaxing few days. Staff were friendly and helpfull. Room was lovely. The only problem was that the air conditioning didn't work very well which meant we had to sleep with the window open and it was pretty noisy with the music at the nearby bars going on until 1am. It's a lovely walk into the centre of brussels and only takes around 15-20 minutes. I would certainly use this hotel again but would probably upgrade to a club room.

Very nice hotel, however you have to find discount. Even at full rate is a good option.

From booking in to booking out staff and hotel facilities were first rate, always helpful earger to assist and always with a smile.

By "European Standards", this is truly a 5-Star Hotel. The only difference to a US Hotel of this calibre is that the basic room will have 2 twin beds,(or 1 King), instead of 2 Full beds. Other than that it has all the amenities you would expect from a Hotel of this class. Spacious room,(for Europe), with full size desk, lounge chair, table, minibar, real closet, full bath, garage for your rent a car, fitness center, jacuzzi, and even a swimming pool, (rare in a European urban hotel). This is a purpose built hotel, (about 10 years old), not a converted historic building or renovated hotel from the 19th century, and therefore it shows in the quality of the hotel. The staff is very nice and helpful and the location is good in the diplomatic quarter,(5 minute walk to the Royal Palace and 15 minute walk to the Grand Place). The only drawback I can find is that certain amenities are extra, like parking, internet, minibar and breakfast. However upon arrival you can upgrade any room to "Club Level" or something similar and it will include all of these extra amenities. I would recommend this hotel to all that want high level comfort and service at a reasonable price.

Nice, centrally located hotel in Brussels, 1 minute from Louxemburg Square (plenty of bars with outside sitting area). Friendly staff, nice, comfortable room. Bit small for 5* hotel but perfectly acceptable. The only shock - underground parking. DO NOT PARK YOUR CAR THERE, find space on the surrounding streets. For parking between 10.00pm and 8.00am we have paid 21 Euros!

This is a good business-style hotel in the EU quarter. The rooms are reasonably spacious, and are clean and well equipped. The location is good for business, though perhaps a little less so for leisure. No surprises - just a solid, safe choice.

We really enjoyed our stay in this hotel, hotel staff were excellent. breakfast was execellent. The pool is great after a day of walking around brussels.

The hotel feels relaxed and the staff are helpful and polite. The added luxury of the use of the pool as part of our stay was excellent for relaxation. Breakfast choice is vast and sets you up well for a days site seeing.

The Renaisance is a great base for a weekend break The weekend prices are a steal due in part to its proximity to the EU complex You get a lot of hotel for your money The walk to town is only about fifteen mins and there is a tube for us lazy folks Hotel has good amenities and an outstanding brekkie buffet

For the most part, was a good hotel. But be warned...just because you put a do not disturb sign on the door, it doesn't mean your request will be respected. They will first knock to disturb you. If you don't answer, then they will call to disturb you. If you still refuse to answer, after you leave, they will leave a terse note telling you that no matter what; their policy states every room gets checked every day. Out of the way in a quiet square with a few expensive restaurants. Cold pool, but great exercise room that is a health club. So don't expect users to be only from the hotel.

Excellent hotel! Clean and comfortable, and a good location for exploring Brussels

very good hotel

Their service is professional and non-intrusive. Their staff are multilingual and friendly.

Central hotel, very comfortable. Very friendly/efficient service. Very good value for money. We booked a club room and got upgraded to a small suite.

comfortable especially with the spa and gym. The employees were friendly and helpful.

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The first time I used Renaissance was in Philadelphia, during a business trip. And I always promised to use them again when I am opportune. Well, my trip to Brussels was to attend a friend´s wedding and this hotel met all my standards and expection. Located in the heart of Brussels which gave us accessibility to all. The rooms also very specious with impressive decor unlike most European hotels usually small. I will recommend this to anyone.

Vennlig personale og nydelige senger.

Optimal für Paare und Familien, Frühstück sehr großzügich, man hat große Wahl. Zimmer sauber. Gute Preis-/Leistung Verhältnis.

Lorsque nous sommes arrivés à l'hôtel, la chambre n'était pas prête. Après maintesdiscussions, nous avons obtenu une chambre de qualité moyenne mais certainement 4 étoiles! Le mini bar était vide. La piscine était fermée. Je ne recommande certainement pas cet hôtel!

hotel spacieux , tres propre , dommage qu il y as des travaux un peu partout en ce moment mais en general c est un hotel agreable et peu chere .

tout commence par la devanture. superbe facade haut standing. pour moi la facade doit etre a la hauteur de l interieur de l hotel. super reception.personnel tres agreable et acceuillant.souiriant.aucune difficulte de comprehension.les chambres sont tres bien( tres grand lit) le lit d appoint pour les enfants comfortable. belle piscine et jaccussi,rien a dire.le soir nous avons meme decide de manger a l hotel(resto) tres bien. bien servi a votre ecoute.peu meme etre servi en chambre. quant au petit dej superbe tres diversifié tres bien reapprovisionné.vraiment un superbe hotel, meme pour les enfants.

hotel trés calme,bien situé,personnel tres serviable et agreable a l'ecoute du client et tres disponible

Prix exceptionnel pour un hotel de grande qualité. Seul problème deux lits simples au lieu d'un grand lit le premier jour et insuffisemment de monde à la reception. Un must : la très agréable piscine

Hotel très agréable personne charmant et disponible malgré les petits soucis à notre arrivée, nous avons eu la carte d'une chambre occupée, mais le personnel de l'accueil à vite rectifié en nous proposant une suite; très bien. Super petit déjeuner très copieux et en plus c'est une géniale jusqu'à 11h00. rien à dire. Salle de sport bien equipée piscine très bien. seule dommage le centre ville trop loin. 20 min de marche seul point négatif.

Très bel hôtel ; bon accueil ; pas loin du centre ville (la Gran' Place) ; chambre spacieuse, confortable; rapport qualité/prix excellent, sauf petit-déjeuner un peu cher

Hôtel situé dans un quartier d'affaires peu animé le week-end, mais le centre est très proche (à quelques stations de métro). Chambre très confortable. SDB un peu vieillotte mais fonctionnelle. Accès gratuit à la piscine (1m50 profondeur) avec jaccuzzi. Parking gratuit le week-end.

Hotel très bien placé, propre, très bon accueil. L'accès privatif au centre de sport (fitness, piscine, sauna) est parfait (pas besoin de passer par dehors). Chambres très agréables et confortables. Le parking dans la rue est très simple mais limité dans la journée à 3h.

L'hotel est parfait : propre, beau, chic, confortable, voire très confortable, l'accueil est sympa et il est bien situé (métro et bus à proximité). On peut même facilement aller à pied jusqu'au centre....

fräscht, trevlig personal, klart värt att rekommendera

hôtel splendide, de grand confort et de service irréprochable: dommage qu'il faille payer le parking(très cher) surtout qu'il est quasi impossible de trouver une place dans les alentours:dommage également que l'espace sauna/hammam était hors service.

Good value for your money. Quiet neighbourhood and nice caffes.

Hotel vicinissimo alla commissione europea, quindi servitissimo dai mezzi pubblici, personale molto accogliente, comere belle grandi con tutti i comfort, e sopratutto pulitissime come der resto tutto l'hotel.