Wellington Hotel - Madrid

The hotel website states that they have a swimming pool. This is true, but the pool is NOT open. We were told it is closed for the whole year for repairs.

Great location, the staff is amazing

This is the 3rd time we have stayed in the Wellington now. The location of the hotel is excellent, close to the Retiro park and the metro network. The welcome is fantastic.The staff are attentive and welcoming and the quality of the service is outstanding from arrival (doorman adn reception) to maids and restaurant staff. For us it is very much a " home from home " feeling. We will certainly stay there again.

A very nice, well-situated hotel with friendly staff and excellent room quality and care. It is near many tourist sites, tour bus routes, churches (catholic and protestant), and shopping. The restaurants in the area are a little over-priced, but enjoyable.

This hotel is not qualify for 5 stars, it doesn't have iron, there isn't any directory for desk phone. All hotel staffs is not friendly, especialy those front desk staffs. Room temperature is way too hot, there isn't any switch to low down the tempurature. The outside temperature is 2 degree Celsius, but the room temperature is 19, I couldn't sleep during the night. It is definitly not good hotel to stay.

We always are pleased to stay at the Wellington, and we are never disappointed. The rooms are lovely and the service is wonderful.

We always love staying at the Wellington when we go to Madrid, and it never disappoints. From the front desk to the comfortable rooms to the wonderful breakfast to the fine and caring service, the Wellington is a great hotel. We recommend it highly.

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Amazing Location!

Great service, outstanding neighbourhood with fabulous restaurants two minutes walk. Hotel restaurant has a "Michelin Star" All the classic named clothing stores a minute or less away from the hotel. A very easy location for the business traveller wishing to relax after work.

The Staff was always wonderful and polite. Full of suggestions for local shopping and sites to see. The room was beautiful and the bathroom was large and very clean. Location was near the Metro and many, many restaurants. Pool was very cold, but when we stayed there it was very hot, so it felt good.

We found the Wellington Hotel quite old fashioned, rooms very nice, kept very clean. Pool area quite small but adequate. We were disappointed that on our visit the English Bar was closed due to redecoration and building works also being carried out. The hotel was in a good location opposite Retiro Park (well worth a visit). About 15/20 minutes walk to Sol, Prada and Gran Via. We would thoroughly recommend this hotel despite the building works being carried out at this time.

We spent 3 nights in this hotel and found it apalling. How can this possibly be 4/5 star? We chose it mostly because of the pool and sunbathing area, which is an absolute joke. They only have 6 sunloungers and the area is surrounded by buildings blocking out the sun! The staff were incredibly rude and unhelpful. Our shower was broken and the walls in the room were covered in stains and yet the staff appeared to be unhappy that we had the cheek to mention this! I would not recommend this hotel to anyone. It looks grand and classy but beyond reception is a completely different hotel. We will gladly sacrifice having a pool next time we stay in Madrid and advise anyone else to do the same. Vincci Lys hotel is much nicer and in a far better location.

An outstanding hotel. It is and old classic hotel, with many luxury features. It has a beautiful lobby that exudes old-world charm. The staff is very polite and helpful and the location is ideal. this property is in the quiet and upscale Salamanca District of Madrid, but walking distance to the Retiro Park, the Prado Museum, the Biblioteca Nacional, etc. There are excellent restaurants nearby. The hotel has a great pool and the rooms are generally ample. I like to stay in the upper floors even though the two elevators are somewhat slow.

This is a beautiful looking hotel. Never stayed in a 5 star before but the room rates are very good value. It has a great pool as well. However, once you are there it is very, very expensive...unless you are loaded of course. For example, you are better off buying new clothes than paying for laundry if you know what I mean. Also, leave the mini-bar well alone and step outside to the many local cafes for a drink.

Exceptional location and staff. Beautiful setting just north of Retiro Park (the "Central Park" of Madrid) and next to both metro subway and Madrid tour bus stops. The staff was one of the best we have ever experienced. However, the bathroom was a tad tight and if you want to enjoy a reasonably priced cocktail go to a local cafe.

Nice smart hotel. The main plus if you are staying there as we did in hot July is the lovely cool pool. The bar and services are v overpriced. Do not use the laundry service! Location right near the park is lovely, with good shops and cafes nearby.

The staff was incredibly polite and helpful. the location was superb, the shopping nearby was incredible. The walk to Retiro was heaven, the Prado nearby as well. The best of Madrid is always it's people, and the Wellington has the very best of those.

It is not the grandest, but it holds its own...The USD does not get you much in Europe, but the Wellington sure gets a bang for the buck. Goizeko is a phenomenal meal and La Llave de Oro is good for a club sandwich. The Salamanca District is the optimal area to stay in order to avoid the hustle and bustle of the old city center. Great walking neighborhood, the Retiro Park is nice to walk or jog, everyone is much nicer in these parts. Madrid is again on my list of one my favorite places in Europe and the Wellington is my hotel of choice for the future.

Maybe there's a section of the hotel that is being renovated, but the 6th floor room I was in was atrocious. Something out 1950's Latin America that has never been updated.

Overall, it was a great value for the money. The staff couldnt be more pleasant or accomodating, and the location is excellent. The rooms are very clean and well equiped.

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The Wellington is old and tired and much in need of an update. There is little room to store clothes once unpacked. A board or two was loose under the carpet and knobs were missing etc on their furniture. The Wellington is also poorly managed. On two occasions at 7:30 in the morning we would be awakened by a leaf blower going full blast. We also had construction overhead beginning at 8:30; so if you like noise especially early in the morning then stay here. To be fair, the Wellington's restaruant is 5 stars and was a delight to have Christmas dinner. In summary, The Wellington advertises itself as a 5 star hotel. It is not close. If you want comfort in a real 5 star then stay at the Ritz.

The hotel is located in the most charming district of Madrid - a block away from the Retiro Park, only 5 minutes from the Prado and Von Thiessen Museums, and is situated in the finest shopping and walking area of the city. I went on a business trip but felt as if I were on holiday. The rooms are very clean, the room service was excellent, and the staff especially helpful. I rather enjoyed dining in on nights when I was too tired to enjoy the wonderful restaurants of the neighborhood. I recommend this hotel without ANY reservations and I look forward to returning.

I think it is a wonderful hotel in a fantastic location. The staff was extremely nice. The only problem for me personally were the beds and pillows. The beds are too hard and the pillows too.

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Open roof bus at the door every 10 minutes, nice transportation to go everywhere in the city. First class service, great ***** restaurant on premises.

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Het hotel was mooi, maar wij zijn erg teleurgesteld over uw organisatie. Wij hadden dit hotel, in verband met ons verblijf in de warme zomertijd, gekozen omdat het een zwembad heeft.. U heeft ons er niet van op de hoogte gebracht dat wij er niet in konden zwemmen omdat het in de verbouwing was!! Over een dergelijk ongerief moet u voortaan uw klanten informeren!!!

ein ruhiges, elegantes, mit sehr aufmerksamen Personal versehenes Hotel. Nahe an kleinen exklusiven Geschäften und vielen Ausgehmöglichkeiten in Fußnähe. Ideal für Geschäftsreisende und Paare welche einen angenehmen und ruhigen Aufenthalt wünschen.

Rent ocg snyggt. Gammaldags hotell lyx till lågt pris.

Très bien à tous égards

Värdig stil med vänlig personal. Perfekt läge vid metro, Retiro, centrum och museerna. Fina utrymmen för bar/sällskapsrum och frukost. Stora fina rum. Enda negativa: dyr bar, knackande för att höra om rummet skulle städas. (Häng upp skylten Stör ej!)

Tous les avantages d'un très grand hôtel situé dans un quartier calme et résidentiel, à deux pas des musées, proche du centre ville, à pied ou en métro direct à 3 stations. Parking. Réception efficace. Personnel fort aimable. Les chambres spacieuses ont un excellent confort : grands lits, facilités de connexion à Internet, nombreux placards, peignoirs dans la salle de bains. La notre, sur la cour, était très calme. Les salons sont très agréables, et surtout on y cotoie la haute société espagnole qui fréquente cet établissement pour des réceptions ou des mariages (le samedi). Le petit déjeuner est parfait, quoique un peu cher. Nous n'avons pas testé les restaurants de l'hôtel car il y a plusieurs très bons érestaurants à proximité. Vraiment je vous le recommande.

Hotel de prestige qui a besoin de se rajeunir aussi bien physiquement (tapisserie, moquette décoration...) que dans sa manière de recevoir ses clients. En effet le service est efficace et professionnel mais finalement assez froid. La matin au petit déjuener on a plus l'impression de pointer que d'être invité à table....

TRES BONNE PRESTATION PISCINE UN PEU JUSTE SUR LE CADRE PAR RAPPORT AU STANDING PAS D EFFORT POUR PARLER FRANCAIS IL VAUT MIEUX SAVOIR PARLER ESPAGNOL OU ANGLAIS ATTENTION BRUIT DE LA DISCOTHEQUE SUR LA RUE VELAZQUEZ

Listed as a romantic hotel. Not really applicable when room where furnished with two beds in spite of one king size.

Flott sentral beliggenhet, med meget god standard og bra service.