Britannia Adelphi Hotel - Liverpool

For what we paid this was the best value hotel we have used in the UK. The room was spacious and interestingly old fashioned style. We asked if we had been lucky with our room, but were told that all were of a similar standard.

hotel could with being updated thought i was going to get stuck in lift there that bad no shower just a bath

The rooms werent cleaned properly. The TV's screen was different colours. There was a leak in the bathroom. The hot tap wouldnt stop running. There was no temperature control in the room. You have to pay for the gym. You have to pay for parking. The FREE wi-fi didnt work even though you could pay for it with openzone. Rooms were of a very old syle. Staff were dull.

Only because I returned one night after i had left to retrieve a set of Keys i had left behind during my stay, only to find thier was little interest in finding them for me. Otherwise the hotel is of average standard

bathroom superficially clean but smelled of urine very good leisure area but plastic bottles and orange peel from night one still there next day Auto wake up on phone did not work Breakfast counter too small for number of guests so alot of queueing Room spacious and clean but hard to find.

the check in process was easy and friendly. Location of trhe hotel is excellent. I have however stayed in many hotels of similar price and this has to be the shabbiest. Old cracked sinks.Old decor stained carpets and old lumpy mattresses. Needs a complete refurb as the quality of the rooms cannot command the prices being charged.

Great location, central city, so expect central city activity outside. We were on the first floor which was quite nicely kept, and I think that the rooms were fairly recently refurbished. Very old furniture and fittings, but this is what I would have expected and fits in with the rest of the hotel. Very clean though. Problem. Even though we booked twin rooms, when we arrived we were told that they didn't have twins, only doubles. We were told that our booking was only a request, despite what we had in writing on our confirmation. Eventually they gave us Z beds, so we had a double and a Z bed in each room. Not ideal, but suited us fine.

Fantastic location right in the heart of the city.close to lime street and central stations.short walk to the shopping centres( church street/liverpool1)and pubs/clubs(hanover street).15-20 minutes walk to the cathedrals and albert dock.excellent base for visiting liverppol.hotel itself very grand,if a little faded.refurbished bathrooms to a high standard.rooms themselves very good size

Pretty rubbish hotel, smelly bathroom, no shower only bath, compared to travelodge and premier travel inn - it's substandard. i would rate it as 2 star only

Our first impression of the Adelphi was when we arrived at 11am last Wednesday morning. The hotel was jam packed, with a conference, as we soon learned. Our first encounter with a member of staff was the luggage porter who abruptly told us it was too early to check in. He then rudely told us that we couldn't have our luggage stored until it was time to check in as the conference delegates were the only ones allowed to do this. Being told that certain hotel guests are receiving a better service than you is not a good start when first arriving at a hotel. After a lot of negotiation and persistence we were eventually 'allowed' to store our luggage in the manager's office. Whilst this hotel is in a central location, the standard of accommodation is very poor. I have never stayed in a hotel in my life that didn't have a shower in the bathroom and the TV was older than me. The beds were also extremely uncomfortable and the wardrobe was so old the door wouldn't even open, so I was unable to unpack my clothes for my stay. I have just returned from the USA and perhaps the benchmark for my standards has been raised considerably. However a historical hotel in the centre of the European City of Culture 2008 has a long way to go if they want to compete with their neighbours across the pond.

Beautiful hotel. We were delighted to have been given an upgrade on the room which was splendid-4 poster bed,lovely original furniture, bags of space and a very swish,very masculine bathroom

The hotel was very dated and the fact there was not a proper shower in the room didnt help. every time someone turned on a tap the pipes made terrible noises. i was glad i was only stopping for one night - would have not been impressed if i had booked to stay longer

The Britannia was located right in the center of the city so it was very nice. The guest service was not that good. Reception was not very helpfully with answering questions about tours and other things going on in the city. The room was a good size but the bed was horrible. The floor was more comfortable. The key card stopped working 3 times while I was there. The house keeping didnt really clean the room or the bathroom at all. And one thing that bothered me was that they told me me I could not eat food from other places in the hotel i.e. McDonalds, Subway or KFC.

not the worst hotel but the room i stayed in was poor. it was clean and tidy but very warm, window couldn't be opened even a crack and no air conditioning. shower didn't work either. its strong point is its location

the hotel was nice enough but it was very old. the rooms were very basic and spotless. cleaners in every day to clean the rooms leave new towels and dress the beds. in most hotels ive stayed in you'd only get that every second or third dayn if your lucky. the I wasnt too keen on the bar der was a funny smell out of the place, other den that i couldnt reallly fault the place residents were gettin pints,glasses or house spirits for £1.

Stayed here on March 21st & 22nd. Nice hotel, lovely big bar and friendly staff. Rooms are small and old fashioned but done the job for us anyway. Ideal for anyone travelling to watch the football as its right in the city centre. Room was a bit costly and the tv wasnt great. If you dont like basic hotel rooms then this hotel will not suit you.

This hotel has the potential to be a magnificent 5 star hotel, however it is quite run down, as in - decor has not been updated probably since it was opened. This is ideal for a shoppig break, somewhere to lay ur head, beds are comfy. :) Hotel is very close to shops, tube etc. However the hotel is right beside a college and there were swarms of foreign college students at the front of the hotel, in the lobby just hanging around, sleeping in the lobby, very strange. Also there is a drug centre not too far, so it is rough enough.

The place needs a serious renovation, bedrooms in particular. Our toilet wasn't working and the shower was a joke!

Good hotel, comfortable room, restaurants and pubs excellent. Double bed instead of twins as requested and no tv remote. However, on the whole a good experience and would stay again.

Lovely big, old (but modernised!) rooms. Very handy part of Liverpool, close to shops and Albert Dock. Good value.

great location. old world charm. much better than reviews

Location of hotel was excellent, very central and close to everything we needed. Good value for money and good service from staff. Downsides were the decor! We joked throughout our stay that the decor of the hotel was like something out of the 1920's! And it was! Also the bed was incredibly uncomfortable...it could have done with being replaced, as I think the springs were gone in it. But apart from that it was fine and served it's purpose for us, however when we return to Liverpool, we will more than likely be staying elsewhere.

It was a very nice roon in a very gourgeous, full of caracter hotel. It has all the potential to, one day, become a 5 stars hotel

although we only stayed one night and didn't use any of the facilities we found our room to be very clean and would definately stay here again, hopefully longer next time !!

This hotel is perfectly located in liverpool, close to lime st station and the city centre. 10 mins walk from the cavern club... I was over for a football game in manchester and used liverpool as a base to fly in and out from. My stay was comfortable however the rooms were very warm and over heated. The decor is old but the room and shower were clean. I did ask for a wake up call so I could go back to the airport early and it never came but other than that no complaints... If you like moder slick lines and flat screen tvs this isnt your hotel, but if you want a basic hotel in a great location this is great

Hotel really good position definately stay here again, Decor very art deco. Staff friendly but didn't have much to do with them. Was put in a smoking room on arrival changed to a none smoking room with out any trouble.

I stayed here for two nights and thought that it was pretty expensive and had pretty dated interior..the only plus really is its location....stay in the hard days night hotel instead!

Having wanted to stay at this famous old hotel for many years we were extremely disappointed with our experience. Upon arriving in our room we found dirty bath towels on the floor. The 2 cups for tea making still had the last guests residue in them. We complained at reception and the towels were replaced whilst we were out for the evening. Upon waking in the morning we went to make tea only to find the cups had gone but no replacements had been left so we had tom ring room service to get some bought up. The general decor of the hotel left us with the feeling that its better days were behind it

for the price, this was disappointing. Such a splendid building with a history as the top hotel in the region, it seemed to be suffering terminal neglect. The room smelled of smoke, disguised with air freshener, and was shabby. the bed was worn out, and there's no reason not to have a light both sides of the bed. Don't have the cooked breakfast, it's very inferior. As a budget hotel this would be fine, but not for the price charged.

We stayed at this hotel in order to go to a Liverpool match & do a bit of shopping for a weekend break. When we arrived it was earlier than their 2.30pm check in & were sternly told that there was no way we could check in beforehand. We had expected this but not the complete distain we were treated with. A porter eventually arrived to take our bags to another room for safe keeping and this led to more confusion while he had little english & was very unfriendly. When we did get to the room after the match we were very surprised there was no main light in the bedroom. We had asked for a twin room but received a double. Basically they were two single beds with the mattresses pushed together and one cover. The drawers were totally unclean and musty. There was no way I was putting anything in there. The decor was old fashioned & in bad condition. A door handle was falling off as we walked down the corridor. It happened to be very windy during our stay and you could hear the pipes and the wind as there was poor glazing in the windows. We found it hard to sleep with people running up & down the corridor & the other two factors. We did not eat at the hotel as I would not have trusted it. When we eventually checked out after a 2 night stay there was no one at the desk so we just left our cards. Customer service was non-existent. All in all this has to be one of the worst hotels I've ever stayed at.

The price was excellent and the location is priceless. It is ban gin the middle of everything a 2 second walk to Liverpool one, and a £4 taxi trip to the docks. well worth the money. i will begoing back very soon. It is also a 2 second wak to conceret square which is where there lots of clubs. Great night out

Very central, quirky old time atmosphere. We got 2 double beds instead of 2 twin rooms so be sure to check that one. Also we slept in by an hour after a night out, missing check out by 1 hour, and a very rude and arrogant hotel staffer opened our door, barged in and started roaring at us. Not good enough.

The hotel itself is very grand and has a lot of character the lifts need updating along with some of the furniture and signage, rooms can be hard to locate in such a big hotel.

The hotel was of a good standard, was only there for one night with a friend and it seemed to be okay. The room was clean and bathroom was acceptable

I read several reviews on the adelphi and initially was reluctant to make a booking because of them. However, my room was lovely with a 4 poster bed, lots of wardrobe and drawer space and very clean. My negative comments was the room was so hot and then when I opened the windows it was so noisy. I normally like showers and when i saw the bathroom it only had a bath and a shower head thing I was dissapointed, but I have to say the bath was filled in no time so I really enjoyed my soaks. The carpets on the 3rd floor are a bit shabby but lets face it thats not where you sleep. As long as the bed & the bathroom is clean Im happy. All the staff were polite and eager to help, but I was hoping to see the famous Adelphi Eileen who was the star years ago. Thank you adelphi I enjoyed my stay.

Room small, stuffy and dirty personnel unfriendly and unhelpful, particularly at reception, facilities extremely run down

hotel was grubby and not very clean restaurant was bad value and little choice.

On a Saturday morning, false fire alarms 7.30 and 7.40 in the morning, in an old building where you have to jump up to survive if it is the real thing followed by an accidental opened door by room service at 8.30 - guaranteed short sleep and never to return. Had the management made some compensation for this, I would maybe not have reviewed. They said, that I should be glad the alarms went off. They were caused by an over flooded bath tub, as we would all be drowned. Even without the incident, really dainted rooms, no internet, no breakfast included = lowsy deal. Other than that, Liverpool was great fun.

For instance, on the day I arrived, I found mechanical problem for getting hot water in Bathroom, but they mended after 3times asking everyday(3days lator). When I ask of making reservation for the main dining restaurant rof "Hard day's night hotel" (near this hotel ) to the reception from my room, reception lady said "I can call you back and tell the telephone number, but you have to make reservation by yourself." Everything like that. But they always order permission of guests (for instance, no one can pass the door when one is holding Macdonald's like takeaway food).

We were very impressed on entering the hotel. Incredibly ornately decorated. Bedrooms also very good, but a little faded - "faded splendour" was what I read in one review. Very comfortable & spacious though. Only real downside was the American bar which is only open to residents after 11pm. A dismal experience.

my online booking comfirmation clearly stated that check out time is 12.00pm. When we checked in we were not told what time check out was and therefore had every reason to believe that we had our room untill 12.00noon. However a gentleman tried to enter our room at around 11.15am and was quite short with me when I tried to explain that when we booked the room we were given a checkout time of 12.00noon, his reply was "check out is 11am so how long will you be?" As a result we spent our last day in Liverpool having not had time to shower and feeling even more annoyed when five minutes later a second person tried to let themselves in! having paid for a room on the basis of having it untill 12.00noon I find the way I was then spoken to and almost kicked out unacceptable. We were also not warned that there was work being carried out at the hotel and that we might be woken up by workmen directly outside our window at 8am.

Fun to stay in this old but well renovated famous place. However avoid Mezzanine rooms (M 1 - ?) you can just see day light if you look up through the 'well' (too small to say courtyard and couldn't climb out) after endless but fun corridors. Big room, jacuzzi fun. Breakfast very average, parking in old fasioned garage - must ask them to ope, out of hours, leave jey etc.

the place looks wonderful on the outside, however it has very rude staffm who are not interested in there customers at all , and the pkace is very tired and i woud certainlu not receommend staying there

We stayed at the Adelphi in May 2008. We had an amazing deal with this hotel and it was in a perfect location for our first stay in Liverpool.

Old hotel with lots of "character". Good location in center of the city.

The location was very good - right in the centre near the Albert Dock and the train station, with character in the architecture. The bed was very uncomfortable though and the room was very hot even on a mild spring weekend.

perfectly located for lime st station and all local galleries and museums

While the outside of the hotel seems to be in good condition, the interior and the rooms leave a lot to be desired. The decor was dated, the linens felt like cardboard, the room was quite small to the point of being claustrophobic. The service left a lot to be desired; no one to greet you at the door to direct you to parking or reception or to take luggage.

Poor quality of the bed, very well situated hotel

The most overpriced hotel experience I've had in years. My room was too hot to sleep in--heat pouring out of the register, no thermostat or shutoff valve in the room, and the window didn't open. Walls are thin, and there were noisy people in the next room. For what I paid, breakfast should have been included, but it wasn't. This hotel is a relic of another era, and is showing its wear and tear. It's a short wak to the train station, which is the ONLY good thing I'll say about it.