Crowne Plaza Amsterdam Schiphol - Hoofddorp

My two daughters and I arrived at this hotel around 5 pm for a one night stay for international conection. The hotel was located in somewhat of a businness area; however after getting information from the receptionist, found out we were just a 15 minute walk from a great outdoor shopping mall and fabulous restaurants. It was raining at the time, so the hotel offered a shuttle to take us. We had a wonderful dinner at a fancy steak house, but arrived too late for shopping.Stores closed at 6pm. The shuttle picked us up at the time planned and spend the remaining part of the evening in the hotel indoor pool. We had a great night sleep in super comfortable beds. The following morning we had a great breakfast at the hotel (kids are free) and took the hotel shuttle back to the airport (7.50 euro per adult, 3 euro per kid). I certainly would stay there again!!

Wes stayed in this hotel the night before flying out of AMS airport. We arrived at the AMS airport train station and were pleased to find a free shuttle from the airport to the hotel. However, when we arrived at the hotel we found out that the shuttle cost 15 Euro per person to get BACK to the airport the next day; so it's only free one-way. Internet/WiFi was also advertised as being free, but it was a 20 Euro charge. The hotel is not close to anything as far as shops or restaurants. We ended up walking 1/3 mile to the Hoofdoorp train station and buying a train ticket into Amsterdam for dinner. We also took the Hoofdoorp train back to AMS airport the next morning to avoid paying the shuttle fee. The hotel is clean, modern, typical Crowne Plaza (somewhat indiscernable from a Crowne Plaza in any other city). Perhaps it would be good for a business meeting but even for a one-night airport layover as tourists we were dissatisfied with the extra fees for everything, the poor location and transportation options, and the staff was not overly helpful.

The hotel is fine--the staff--not really. I've heard staff shout at customers, argue with them & treat them disrespectfully. My last day there I overheard a pilot who was talking to the hotel manager, furious with his treatment the night before while checking in. Restaurant is horrible & way overpriced. Other than one waitress in the restaurant, the wait staff is absolutely dreadful. I witnessed them actually in heated arguments with customers over the quality of service when they were busy one evening. The food takes forever and staff will ignore you unless you chase them down. One evening I waited 1 hour & 15 minutes for someone to take my order. No one would-just went to bed w/o dinner that evening as I was too busy to go out. On a second visit to the restaurant, the only waiter on staff spent 20 minutes counting the till while I sat 15 feet away from him in plain sight--would not serve me--the till had to be counted! Other people regularly complained to the staff about food quality, timing, and inability of people to take their orders. This hotel needs a full up management & staff overhaul.

This hotel was highly organized, very clean, very modern. The room service menu was accessed through the TV. The Bed was very comfortable and spacious. Even though we were only there for one overnight, we enjoyed it very much.

Even though it is out of Amsterdam, it is just a quick train ride to the city. Just ask for directions to the station and ride the train in (~8 euro roundtrip ticket when I went). Train or hotel shuttle can take get you there when you arrive at Schipol Airport, but it is about a 8 min walk so take that into consideration if you have a lot of luggage and want to take the train from the airport when you arrive. Great place!

charging on watchin' tv or listening music is not good. they shoujld charge for movies but atleast give some free channels to watch.

but, beware of extras. We ended up driving to the Crowne Plaza only to find that they charge 15 euros a day for use of the parking lot. This charge was not explicit on their website. We noticed too a note from the hotel indicating that they have started to charge for airport shuttle service from the hotel to the airport but not from the airport to the hotel. The room was comfy and fairly roomy but the toilet hadn't been cleaned completely which made us question what had and had not been cleaned in the room. There's not much in the vicinity in the way of restaurants and the hotel restaurant is on the pricey side and not so kid friendly. Still, on the whole it was a good deal.

The hotel staff were very helpful and friendly. The rooms were beautiful and comfy ! Right around the block from the train station, which was nice. But if you plan on staying out past midnight it really doesn't matter, so you'll have to pay for a taxi anyways. One down side ... they charge you 15 euro a night for parking, that sucked. BUT it was a great experience and I can't wait to go back.

This chain is supposed to offer quality for a price. Unfortunately, we paid the price, but didn't receive the bang for our buck. We paid extra for a third person in the room, but when we arrived, there were only 2 sets of towels, and only one robe there. There was an odor of burning paper in the hallway, which was addressed quickly, but made us feel a bit unsafe. Upon checkout, I had to dispute a bar bill that had been erroneously added to our account. While waiting for that to be taken care of, I strolled over to the free coffee/juice bar to find it completely empty. After I and other guests brought it to the attention of personnel, it was still not refilled 10 minutes later when I got on the airport shuttle. Oh, and the shuttle, which I expected to be free, and which is stated in their literature as free, actually costs E5 ($7.50). Nickled and dimed...

vi havde booket allerede ½ år før og synes at prise var rimelig. da vi ankom, var vi overrasket og lidt i tvivl om det nu kunne passe, det så rigtigt dyrt og lækkert ud. Flot design og super flotte værelser.

Store rom gir god plass for de som reiser med barn. Bassenget er åpent fra tidlig morgen til sent på kveld. Rent, fint og god service.

Rigtigt godt hotel men dyrt med parkering

firmannsrommene var litt for trange, skulle vært mulig å åpne vinduene for lufting. God og rikholdig frokost. Unødvendig å betale 15Euro for parkering i tillegg til hotellprisen!!

God standard, trenger kart for enkelt å finne fram, litt avmålt resepsjonsmottagelse, svært dyr mat i restaurantet og ingen andre steder å spise om kvelden. Ublu pris på frokosten som ikke var inkludert.

Et flott hotell like ved Schipol flyplass. Gratis transport fra flyplassen til hotellet, men koster €7,50 tilbake. Uansett mye billigere enn taxi! Vi var en vennegjeng som skulle delta på et flystevne på Schipol flyplass, så at hotellet lå i umiddelbar nærhet passet perfekt for oss. Flott service, de hotellansatte gjorde virkelig sitt ytterste for å etterkomme våre ønsker og behov. Utrolig god mat i hotellrestauranten!

Superbe hôtel, très confortable et offrant un service chaleureux. Pas très loin de l'aéroport, à recommander à ceux qui disposent d'un véhicule, bien que le train se trouve à moins de 300 mètres de l'hôtel.

Rigtig fint hotel, vær dog opmærksom på city fees og betaling for shuttle som jeg ellers ikke har set nogle steder. Kommer på regningen til slut

ottima struttura e ad un prezzo veramente contenuto considerato lo standard e paragonato a quello che siamo abituati a pagare in Italia! La sua posizione rispetto al centro di Amsterdam è il costo del taxi per l'aeroporto (25 euro) o per il centro lo fa un ottimo albergo per chi viaggia per lavoro o in transito per altre destinazione.

Very good hotel. Nice staff, great facilities. great resturant. overall a great place to stay.