Embassy Suites Hotel New York City - Nueva York

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The hotel itself is nice but only my disappointment was I asked for the river view or city view but I didnt get either one of them and we were far from the elevator. Cleanliness, comfort those are good.

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The hotel has good pricing and very nice quality service. We asked for a smoking room and we got it. However, when we walked in we realized that it smelled so bad that we had to change rooms. We asked for another room, the receptionist was able to give us a non-smoking room which was bigger better, and with no extra charge. I would love to stay there again, and I probably will next time I visit NY. Good experience. TAKE IT!

Within 15 minutes of checking in, we had moved to two rooms (no upgrade!) because both had literally broken closet doors, phone socket hanging out the wall, and get this- one room had no toilet paper! That was awkward. We had to call the manager twice to get a day’s credit back, the concierge was very rude, and room service was lazy (we requested our linens changed and they didn’t bother to include the pillow cases). However on a positive note the breakfast buffet was awesome.

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We had a huge, very comfortable room. However, valet is $60 and all the surrounding parking is similarly priced, even on the weekend, because its the financial district. Worse, however, is the construction EVERYWHERE. It is impossible to walk or drive near the hotel. Its not so bad that the area looks like a wreck, but the inability to go anywhere easily was pretty annoying.

Hotel scores principally on three counts- rooms are 'suite' style with a separate bedroom, and a double sofa-bed in the lounge-diner; the location is quiet with lovely views of Hoboken; and breakfast & a free drinks happy hour are included in the rates. The hotel has a very efficient check in. The check out can be done swiftly on a simple terminal, also used for confirming flights and printing boarding cards. There is a free business centre. Wireless from the room is charged on a daily basis. Rooms have a CD player and fax machine and 2 TVs. Standards are acceptable but not outstanding. I have stayed 3 times, twice recently, and on the first of the two recent visits there had been a failure to clean the toilet area properly. Generally the rooms are fine given the prices & size, but functional not luxurious. Breakfast is a bit of a scrum with long queues for cooked food and busy tables. Eat early, or have fruit and cereal or pancakes (no queuing!), or put it into a carton and take it to your room. There are a few restaurants and bars nearby. The slightly remote and quiet location of Battery Park is lovely, but is a distance from the hubub of NYC. Also since 9/11 it is a 5-10 min walk to the nearest metro stop [it is close to Ground Zero]. Despite the criticisms, it's still a hotel I'd use again, for the spacious rooms which are good for families, and the untypical NY location, and good value.

Excellent hotel. Location and service was tops.

This hotel has everything you want in a place away from home. Free hot breakfast, very clean rooms, a great surrounding and located minutes from great location like statue of liberty, wall street and shopping centers.

With 2 teenagers we thoroughly enjoyed the comfort, modern surroundings, quiet, spacious accommodation and cleanliness - 2 rooms and TVs to live in and empty fridge for use brilliant bonus (plus safe, iron, board and hairdryer)!!!On doorstep of coast, Financial Centre and Ground Zero however up to 10 minute trek to tube and quite pricey taxi from centre. Bonuses - cinema and variety of eating places on doorstep and away from uptown hustle bustle!!! No 20% discount Planet Hollywood or 5% off coach trips as advertised. City view blocked by extremely close new building but able to see river side (at a distance) from living room. Luxurious motel style hotel with good breakfast.

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A fine hotel in a great location. Enjoy the waterfront in lower manhattan, away from the bustle of midtown.

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Nice reception and breakfast! The room was comfortable and I loved the location!

The staff at the hotel were wonderful and the breakfast exceeded my expectations.

This hotel exceeded all expectations...other than being slightly off the beaten path...subways and walk to parking garage...I would highly recommend this property to anyone traveling to Manhattan...we will definately stay here again

I highly recommend a stay. Great view of the Hudson on each floor. Quite a few restaurants nearby. Complimentary breakfast is always a plus, the omellette guys are poetry in motion. The subway is a few blocks away. Very, very nice area. In my opinion New York is for walking and you can walk comfortably to all sorts of touresty and non-touresty sights from this hotel. Very friendly and accomodating staff.

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pretty good with specific requests - although they did almost ruin a surprise my husband had planned. nice room, clean, roomy. decent breakfast - nothing fancy for a buffy, but tasty.

Had about 15 family members in for the weekend and decided to have everyone stay here as we live close by in Tribeca. In the summer, when Battery Park and the waterfront are viable entertainment options, nothing comes close to Embassy Suites as the total package of right price, location and room size / amenities. The family also loved the breakfast (included) Highly recommended, especially during the summer

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This hotel perfectly met our needs. Beds were great, living area was fine, everything very clean, staff very nice. It would've been nice to have a small fridge in the room (as we were staying a week). The hotel gym was WONDERFUL.

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Why climb over each other in a cramped midtown hotel room? Here the suites are luxurious and spacious. Plus your rate includes an amazing full breakfast and a evening reception which is perfect after a long day of walking around NYC. Great for families visiting NYC over the weekend.

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Particularly good for small in-room meeting. Busy propoerty but pleasant staff.

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This was a great deal. Nice big rooms, some with great views. Cabs can get expensive, so don't be afraid of a 5 minute walk to the subway. The walk along the river is nice. There is a mall in the World Financial Center and a DSW shoe warehouse right off the lobby. I would definitely stay here again.

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Nice location..good B'fast & evening reception..bit overpriced and parking is way too expensive

Great location for our purposes, friendly and professional staff. Breakfast and Manager's reception activities were awesome! Room was very nice and comfortable. Beware of the mini-bar and snack tray in the room. If you pick up an item for more than 20 seconds to examine it more closely then you automatically get charged for the item whether or not you actually consumed or used it.

We enjoyed our stay. The people there were friendly and helpful. Elevators ran quickly and we never had to wait. Breakfasts were well prepared and provided everything you could ask for. Facility provided space for everyone in our party to get together.

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great deal. lots for the money.we had two problems with our rooms,both were corrected rightaway.they even gave us an upgrade. the breakfast was great.the true measure of great service is how they respond to a problem. the parking price was way too high but it is nyc.

Nice hotel, but did not clean my room overnight, did not take out trash replace towels.

Not being a frequent hotel occupant and watching my budget, I detested the hold that they place on your credit card. During this stay I used a Visa debit card so the bulk of my cash was unavailable during my stay. However, the staff was very accommodating in removing the $100 nightly hold each morning during my stay. The best part was the room square footage and the standard daily full breakfast included. Despite my "learning by default" I would stay here again and recommend it.

Nice sized suite style rooms. Had a great view of the Hudson River. Managers reception and complimentary breakfast were a nice added bonus. Location is slightly on the outer edge, but had no problems checking out the Seaport and Little Italy. Great hotel overall and for the price in NY a great deal as well.

The accomodations were fabulous, but it was a hefty cab ride to get to mid-town. If you are planning on doing activities in Southern Manhatten, the hotel and area beautiful. If you are going to a play or the met, you may want to look uptown or bring plenty of cab-fare.

Short and sweet version. Hot water went out and I called for assistance and got an attitude from the lady who answered..two hours later, missed dinner reservations, and having to relocate in a hurry. I got no apology, had to call three times for bell service when they were not at all busy. And was promised a call from the GM of the hotel and got nothing..Stay

The hotel is a pretty good value when you consider the breakfast and the manager's reception. A few things in the room were in slight disrepair, for example the door to the bedroom in our suite didn't close and they were painting the lobby and lobby chairs so it didn't smell very nice walking through. But they were very responsive to requests (bringing the crib and refrigerator that were supposed to be in our room). The location was several blocks from any subway which was difficult with a small child in the cold weather. We would probably stay here again, definitely if we weren't bringing our child.

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While the hotel was decorated nicely the service was not very good. Each day we were hounded by room service to clean the room before noon as the maids finished and went home for the day. On our 1st day, the room was not cleaned at all (probably because we did not leave until after 1:00 pm),so the evening staff just brought us clean towels. The doorman was not at all helpful, even with a handful of bags he did not even make an effort to open the door for us, or assist with luggage upon entry.

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I recently stayed in the Embassy Suites Hotel in Battery City in New York City. I had a harborview room which provided a breathtaking view of the lower harbor and Jersey shore with its increasing number of skyscrapers. The Embassy Suites is literally next to the World Trade Center site and so there were some streets blocked to pedestrian traffic but did have walkways over the west side highway. I was no more than a ten minute walk from several subway lines and buses came down the street daily. It was a quiet neighborhood, pharmacy, grocery store within short walk. Wonderful breakfast each morning included in price plus a 'happy hour' with munchies each evening. The bed was heavenly sleep, the two room suite layout wonderful. Each room had a TV, there was a minibar in each room and ice/soda machines on each floor. This is an oasis in a bustling city with access to all the hustle/bustle you want with a mere 10 minute walk to the subway. If you have never walked along the esplanade of Battery Park you are missing a real but quite different New York experience.

Breakfast and Evening's Manager's Reception are very good. Location is a convenietn alternative to NYC Upper districts.