Royal Albion Hotel - Brighton

the hotel is in a fantastic position within brighton. the hotel is having extensive refurbishment which it desperately needs. however for the price i paid it was good value for money

hotel was fine for what we wanted, they are in the middle of doing it up, food was very good,

Enjoyed our stay,Hotel situated on an excellent site, Room was disappointing as it was advertised as a superior room, it had a sea view which was great but the paper was hanging off the walls the window was held in by a few odd screws and the bathroom needs a complete over hall

This hotel was quite charming and I really appreciated the location of it. It's located right next to the pier. My fiance and I stayed there and the room was very comfortable and the staff were very pleasant. I am definitely going to stay here again. I'm actually planning another trip back to Brighton and The Royal Albion is definitely my choice for the hotel I'm going to stay at.

Needs a good overhall on bedroom.Paper was coming off the wall, bed was as hard as nails,springs were coming through. curtains were different lengths. this was a superior room. but the price was right.If i had paid full price i would have asked for my money back.food was great, staff were great.

We found the hotel to be completely adequate. The rooms were slightly worn, but not so much to worry about and the bathroom, linen and furniture were clean. The room was of a good size and the view over the seafront is lovely - an ideal location!

I've stayed here a few times now. Nice old bar, plenty of outside seating and a lovely scenic lake right behind. Rooms are recently decorated and comfortable. Can't fault it really, especially as the only other local choices are either very expensive or the budget 'boxes'.

the areas that have been refurbished are excellent, our room was tired but very clean and comfortable the bathroom was cleaned well but was very much in need of a update. the maid service along with reception was second to none, the buffet style restaurant for breakfast was a bit hectic at times however the food and choice were very good. EXCEPT the coffee, this should be avoided at all costs. All in all a very enjoyable stay and we will be returning with high hopes when the refurb is finished.

not bad,close to the beach,

really great location, easy to find on foot from train station as its right opposite the pier. our room had a lovely sea view and wasn't too put off by the scaffolding due to outside being painted. the bed was a small double and a little uncomfortable. the rest of the room was great with tea making facilities. our shower was not a very strong flow and didn't seem to get very hot. the breakfast was amazing, a wide selection and choice, something for everyone. staff were polite and helpful. we would stay here again.

Hotel very comfortable. Where alterations being done very nice, still a long way to go!! Excellent choice for breakfast, never need to go without. Excellent location for all your needs. Hope to go back again next year.

Large hotel. Perfect location minutes away from the Beach, Pavillion, Pier and lanes - all within easy walking distance. Very clean accommodation. Buffet style breakfast good. Hotel was being renovated, the scaffolding outside did spoil view from window to the seafront but I believe this was reflected in the price. However carpet by window was in 3 sections, curtains not properly fixed to the rail and plaster crumbling by the window. Spoilt look of room but did not spoil stay. Good Value for money. Will be great when all refurbished.

I wish to complain as given superior room with sea view but scaffolding up and netting obscuring view.Walls had mold on and lights in bathroom not working.Tried to open windows as hottest weekend this year but rotting and would not open. Asked for iron but no reply after 2 hours. Went to reception they said they knew nothing of this. Poor girl on reception left alone to deal with problems lots of people complaining!!! Only plus point was good location.Hate complaining as a manager in service industry and know how people can be but spoilt our weekend away.Used hotels.com before and had great results.

I booked a superior double room for single occupancy. When I got there, they said that they only had a single. They refused to reduce their charge and said that I had to contact the online booking service to try and get a refund. Be warned - Don't be ripped off!

Excellent location, helpful staff, very good breakfast, reasonably priced evening meal and quality was good and view from dining room directly over the sea. They are the good points. On the down side I had booked a 2 night stay in a single room which was very dirty but worse there was only a couple of foot between window and a wall and it trapped wind which sounded like a hurricane. I would not have got any sleep, asked to be changed and was to a twin room which was far superior but had the hum of a generator which never stopped. It was certainly better but not everyone would want to listen to it all the time. Only one very small lift which is extremely slow and used by the staff moving large trolleys at a time when guests want to go to breakfast and are checking out. As I said it was a mixed bag, some bits was very very good and some not so good.

Despite reading some pretty awful reviews about this hotel, it turned out perfectly OK for my requirements, and no doubt will do well once outside refurbishment is complete. Basically good value for money, if a little "tired".

Very satisfied with the hotel. Especially at prices. Nice service and room was very nice. Old and needs refurbishing but still a very nice hotel. Great placement. Personal young and maybe not as informed as they should be. Breakfast great. *All in all a very nice stay.

This hotel is situated opposite the pier entrance, within walking distance of The Lanes and many good restaurants. Some of the rooms are looking tired (carpets, decor, etc.), but the hotel was very clean, and they are currently working on improving the exterior. We had a sea view (without requesting this) which was wonderful. The hotel seems to be frequented by stag and hen parties, so if you were unlucky enough to be in a room near these, it would be noisy on their late night / early morning returns. Breakfast had a large selection (the usual). The only downside was having to queue for the cooked food at busy times. Only 1 lift for a large hotel. Good value for money

Housekeeping staff clean rooms not properly. Breakfast card was lost one night, were waiting for breakfast. Would like to see more frendly faces. room was nice, with see view and 2 balconies. Nice bath with massage. Would come back probably

the hotel may be undergoing some referbishment, however the wallpaper was peeling in the room, the windows shook in their frame when the wind blew and only the minimum cleaning was carried out, i.e. bed and bathroom. The room wasn't expensive, but there is a standard you expect from any hotel. Britannia have a way to go.

We paid for a superior room, seaview, but the room we were allocated was not smoking, had no airconditioning and the windows were nailed shut, so no ventilation. When we complained, we were allocated another room. This room had NO view. It looked out into a black hole filled with kitchen, heating and air conditioning plant that rumbled ALL night keeping us awake. Nonetheless we agreed to the room because the hotal offered us a refund of 10gbp per night, which we never received, and it had jacuzzi bath and air conditioning. When we complained that the air conditioning only blew out hot air, we were told that the air conditioning did not work anywhere in the hotel. Also the restaurant food was appalling.

had an excellent time, friendly staff and very good hotel. part way through renovations so will look lovely once done, definitely needs a freshen up. found our room got very hot and we didnt have an opening window to let any air in, otherwise a fantastic stay and excellent location!

Booked this hotel at the last minute and got an excellent deal. Although refurbishment was taking place our stay was great. The staff were very helpful and attentive; the breakfast was fantastic and was made extra special by a wonderful sea view. I'm happy with what we paid for our stay and wouldn't like to have paid more as the hotel needs quite a bit of TLC.

realy enjoyed our stay payed the extra for a sea veiw. well worth it had top corner room with three windows. could see all the way up to the marina one way and and along to the old palace pieir the other way and straght infront was the pier . could not have been better.will be going back.breakfast was great ,good choice.lift was small and slow and if drinking in the bar the loos are down stairs and along many corridors a bit of a route march but everything else was v good.nice friendly staff and great location good value for money .we plan to go again this summer .

Great location and staff helpful and friendly. The much needed refurbishment will bring the placec up to speed but this will put the price up. The real disturbance was creaking floorboards above us in the night. Some sound proofing between floors would not go amiss.

Despite reading previous poor reports, our worries were unfounded. Service from all staff was courtious and efficient, room was large, clean, confortable and overlooked Brighton pier. Both lounge and breakfast rooms were comfortable and also overlooked the sea. Breakfast was good and if there was to be a criricism it would be that eggs were sc rambled rather than fried but this is me being very "picky" ! Overall a good hotel and at the price paid, excellant value.

this is our third stay at this hotel in the past year , each stay has been ok there can be noise from the club outside till early hours of the morning. the rooms are basic and are in need of updating the last room we stayed in had a crack in the window which would not open and the bed was very hard. all in all this hotel could do with a massive refurb. I was a little dissapointed with the room considering the price we paid

holel in the process of being up dated put very good valve good frendly staff the best breakfast in town nothing to much trouble for staff on duty and how nice to see a smile thank-you

bit dusty and shabby - noisy; both traffic and fire doors constantly slamming. Room not clean, curtains hanging off rail. bed way too squeaky. breakfast not up to much... cheap frozen food. BUT great location, friendly staff.

Yes, this hotel is old and a bit worn, but still with a lot of magnificient glory. Room was splendid and generous. Fair pricing and and great English breakfast.

ta

The hotel was clean but the room was on the smallside. We asked for a seaview which we got but the window was tiny and slowly rotting. It had not been decorated in at least 10 years.

Hotel has no parking facilities and the ones nearby are very expensive 25 pounds a day!!, the outside of the hotel is quite nice and in a good location, adjacent to the pier. The standard room was quite cramped and very hot, the air conditioner did not work and because of the position of the hotel to the pier it is very noisy outside all night. Public areas look tired and tatty although the hotel info stated that the hotel had been refurbished.

After reading some of the other reviews for this hotel we weren't expecting much but we were very satisfied, the location was perfect for walking into town or the lanes, the room was clean and warm, albeit a little shabby, but for the price we paid it was great, breakfast was good with plenty to choose from and eat. Our room overlooked the sea and the pier and in the morning we had seagulls peering at us through the window!

A bit run down but brilliant location right opposite Brighton pier. Excellent value for money. Breakfast was much better than expected too.

We stayed one night having arrived about 9pm from Gatwick. Its a great location right next door to Bus station and and central brighton opposite the pier. The room was really nice with everything you need, warm clean comfortable. The bathroom needed a little attention but overall we were very impressed. We had dinner and at £13 it was really good and plenty to eat. Our table overlooked the pier. Considering the price paid it was really good. I have stayed in other places and found the Albion to be the best. I hope to stay again next time I go to Gatwick

hotel has a great location and was very busy, our room was big, beds not comfortable but they were clean and the shower was good, ok if you are on a budget, probably wouldn't stay again from choice! no parking at all prepare to pay £15 a day

Great service, hotel needs maybe a bit of painting but people are great there. Breakfast should be improved a bit cause if you staying for few days it gets boring and also quali of sausa should be improved.

The hotel is good enough, a bit shaby in places, but adequet. Room was large and perfectly fine. However, double bed was simply two single placed together - which is not a double bed !! Breakfast was sufficient. Hotel was good, without being fantastic in any department.

The hotel did have a good location and veiw, overlooking Brighton pier. This was impressive at night with all the amusement lights. As you step into the hotel the reception area is well presented and tidy. However once we got to our room this changed. The windows were completely damp and rotted, so much so that they had placed 2 towels in between the closure of the windows at the bottom and middle. This just got even worse because the room was excesively hot and the excuse of an air conditioning unit was laughable. Firstly it did not make any difference to the temperature of the room and was so either old or broken that it soun ded like a constant hoover going on in your room. It would be impossible to sleep with it on but unbearable to sleep with the heet. Because of the state of the windows we were unable to open them resulting in 2 sleepless nights....not what you want after paying proper money for a hotel.

Didnt have high expectations for this hotel but was nicely surprised on arrival. Got there 2 hr before check in time but was allocated a room straight away. The room was a nice size and very clean, the only issue we had with this hotel is that there was no heating on at all until about 6am in the morning so spent the night with lots of blankets it was freezing! Breakfast was nice but the plate they give you is about the size of a saucer so pile it up. Overall quite impressed with hotel. Would go back.

hotel has no parking facilities, had to park on the street, bed was not very comfortable and the linen on top was very old and worn looking, morning breakfeast which was included in the price was functional, on checking in the friendliness of the reception attendant was course at best.

we had blood stains all over our sheets and when we called reception they were very unhelpfull and made us feel like nuicances.we also put our room service order outside the door but it never arrived and when we complained they pretty much said tough!

When we arrived we had to queue for 20minutes to check in, we were then given a room in the basement with no windows, the extrator fan was not working, no remote for the TV or ability to control the volume. We asked to move and was given a room on the 5th floor. This was fine except that the sash windows were about to fall out, when my husband went to open it, this feel into his arms. Also due to the windy weather it made the room extremely noisey and cold as one of the panes in the window was about to fall out. The other issue was that they had failed to provide toilet roll in the room. On return on the first evening from a good night out in Brighton, we queued at reception for our key, to be told they could not find it and that perhaps another member of our party had already taken it. There was not another member of our party, just the 2 of us! Eventully this was found left on the counter, but took about 10 minutes before they could locate it! We choose this hotle as we had previously stay there before and enjoyed it. We don't plan to stay there again.

We got there at 1pm to be told check out is at 11 and check in is at 3pm! So we decided to step out - only it was raining and the hotel did not lend brollies to guests. The floorboards are creaky and the hotel rooms and restaurants have all got leak stains on them. The curtains in our room were about to fall out and we could not draw them, thereby sleeping under the light of the streetlamps. However the "best" was yet to come. The breakfast was the worst I have ever seen. Frozen sausages that were still undone and raw in the centre, beans straight out of the can, tomatoes which are canned! All this given that the hotel was similiar price to Holiday Inn or the Thistle!

Had to pay £45.00 for parking said parking was nearby but was a half a mile away.

A tired and large hotel, undergoing renovation on one side, but fine for a short stay. Buffet breakfast busy but ok. Location is excellent.

he hotel was like stepping back in time! It is in a wonderful position on the seafront and opposite the pier. The breakfast was good, the bed was lumpy, the room was OK, the bathroom was OK, it just needed a good clean in certain areas. I am happy with he price that I paid for the room for the one night, as the discount was good, but I would not have been happier if I had paid the full price given the state of the hotel/room.

I have stayed at some nice properties from this chain in the past....but this stay was a disappointment. For 10 pounds I upgraded my room to have an ocean view. The wall paper was peeling off the wall and was seriously smoke stained. The finish on the furniture had worn off many years ago in most places. The hallway smelled terrible. Accidentally left my reading glasses in the room, but no call to inform me I had left them behind....and they pushed me not to use my credit card due to the transaction fees charge to the hotel, so I paid cash. I'm not a real picky guy, but overall this stay was not very good. There is one plus. Great location across the street from the Brighton Pier.

first night we had booked a double room and got a twin.room was dirty,bathroom disgusting,scaffolding out side window with workmen looking in. i have seen thicker bread than the mattress we had .so we asked for a better room. second night 80%better clean room better bathroom with jacuzzi unfortunately didn't work